Thirty years in Texas institutions: nearly a decade implementing, writing, and editing regulations at Texas Health and Human Services agencies, then over twenty years as a tenured Texas State University professor and researcher in technical communication. I know how regulated content fails, and I know how to fix it.

Services: Plain-language writing, editing & quality assurance. UX audits of regulatory and compliance content. Accessibility reviews and Section 508 compliance. Documentation forensics. AI content audits.

Who I serve: Federal, state, and local government agencies. Government contractors and prime vendors. Higher education institutions. Public health and safety organizations. Regulated private-sector firms in healthcare, finance, and technology.