Services
I provide expert consulting and services in the following areas of technical communication:
Plain Language Editing and Writing
Transform complex regulatory and technical documents into clear, accessible content that meets federal plain language requirements. My approach ensures your materials are understood by all audiences without sacrificing accuracy or completeness.
Accessibility Audits, Expert Reviews, and UX Evaluation
Conduct comprehensive evaluations of your digital products and documentation using research-based heuristics. My expert reviews identify critical usability issues and provide actionable recommendations backed by over 25 years of technical communication expertise.
Project Management of Large-Scale Editing Projects
Lead and coordinate complex documentation overhauls with proven methodologies developed during my years managing regulatory editors for Texas state agencies. I handle team coordination, quality control, and deadline management for seamless project execution.
Book Indexing
Create professional, comprehensive indexes that enhance the usability and scholarly value of academic and technical publications. My indexing services include concept analysis, cross-referencing, and hierarchical organization tailored to your specific audience needs.
Technical Communication Training and Workshops
Deliver customized training programs for teams seeking to improve their documentation processes, plain language implementation, and regulatory compliance. These hands-on workshops incorporate real-world case studies and practical applications.
Policy Documentation Development
Design and implement documentation systems for complex policy environments, ensuring regulatory compliance while maintaining readability and usability. My government agency experience provides unique insight into effective policy communication.
Technical Content Accuracy & Quality Assurance
Provide comprehensive evaluation of technical content, with particular attention to material that may contain factual inaccuracies, logical inconsistencies, or inappropriate language or tone. As organizations incorporate various content creation methods, maintaining rigorous quality standards becomes increasingly important.
My review process applies expert knowledge and research-based verification to ensure all communication materials meet the highest standards of accuracy, clarity, and socially just and ethical presentation. This service helps protect your organization's credibility and preserves the integrity of professional communication in an evolving landscape where human expertise remains the irreplaceable foundation of quality content.