Miriam UX Audits | Technical Communication Expert — Turning Complex Policies into Clear, Human-Centered Action
I am a Technical Communication expert with 30 years of experience in State of Texas institutions, spanning government health and safety agencies and Texas State University, where I serve as a tenured full professor and researcher. Drawing on deep regulatory knowledge and award-winning research, I help organizations evaluate and fix regulated content where errors create safety, legal, or operational risk: UX audits, documentation forensics, and AI content audits.